Never Miss an Important Call with Call Forwarding
When customers call about urgent matters like home repairs or billing questions, they expect a prompt response. While your phone menu efficiently routes calls to the right department, sometimes team members may be unavailable.
That's where call forwarding comes in. This feature automatically redirects incoming calls to alternate numbers when the primary contact can't answer, ensuring your customers always reach a helpful voice.
Setting Up Call Forwarding in Telekit
- Click the Call Forwarding icon in your application
- Enter up to 3 backup numbers using the "add" button as needed
- Toggle the feature on/off by clicking the Call Forwarding icon
Don't worry about re-entering numbers - Telekit saves your forwarding settings for quick activation whenever needed.
For ultimate flexibility and streamlined communications, sign up for a free 30 day trial.