Take personalization to the next level with Telekit + Square
In just 3 easy steps, elevate your customer experience:
- Connect your Square account with Telekit
- Drag and drop the Square integration option into your custom phone menu builder.
- Start viewing live call info and enabling your customers to manage their own appointments.
Everyone benefits
By integrating with Square, Telekit is able to determine who the caller is, their previous interactions with your business, perform actions based on the caller’s response, and keep you and your team informed.
For you and your team
Our Live Calls feature gives you and your staff the context of who is calling and why, right in your browser, so you can greet Mrs. Johnson and recall her recent HVAC installation before she even says “hello.”
Our Call Events feature captures the details of every interaction, including who the caller was, when they called, who they spoke to, and what happened on the call. Receive SMS notifications with this information, so you can track your business interactions and each customer's experience.
For your customers
Once you set up the menu options on our application builder, your callers can easily retrieve or cancel appointments on their own, freeing up your team to focus on important tasks, and leaving them feeling in control and appreciated.
With seamless text messaging integration, your customers don't have to worry about remembering service appointment details - they can request a text confirmation with all the relevant information right from the call.
Streamline booking management with self-service options and live call notes with Telekit + Square today!
Sign up for a free 30-day trial.
